Difference between revisions of "Selling spaces & more"
| Line 6: | Line 6: | ||
[[Selling spaces & more#Restrict a space|Restrict a space]] | [[Selling spaces & more#Restrict a space|Restrict a space]] | ||
[[Selling spaces#Edit a space|Edit a space]] | |||
[[Selling spaces & more#Changing the color of spaces on the map|Changing the color of spaces on the map]] | [[Selling spaces & more#Changing the color of spaces on the map|Changing the color of spaces on the map]] | ||
| Line 15: | Line 17: | ||
*First, select the space so its information opens in the right-hand flyout. If you're not sure how to do that, read our [[Spaces list|spaces list page]]. | *First, select the space so its information opens in the right-hand flyout. If you're not sure how to do that, read our [[Spaces list|spaces list page]]. | ||
*Change the status to "Sold". | *Change the status to "Sold". | ||
*The "Owner" field is required; add the owner's name by searching for an existing customer record or creating a new one. See [[Customers|the page about customer records]] to learn more. | * The "Owner" field is required; add the owner's name by searching for an existing customer record or creating a new one. See [[Customers|the page about customer records]] to learn more. | ||
*All other fields are optional. If the space is owned by multiple people, you can add them as co-owners. | *All other fields are optional. If the space is owned by multiple people, you can add them as co-owners. | ||
*Click "Update" to proceed to the next step. | *Click "Update" to proceed to the next step. | ||
*A popup will appear titled "Save ownership data to the following". This is the '''multi-space picker modal'''. Use this popup to save the information you just entered to one or multiple spaces simultaneously. | *A popup will appear titled "Save ownership data to the following". This is the '''multi-space picker modal'''. Use this popup to save the information you just entered to one or multiple spaces simultaneously. | ||
**By default, information will save only to the one space you initially opened. | ** By default, information will save only to the one space you initially opened. | ||
**To save information to multiple spaces, explore the options below the header "A selection of spaces from". You can choose multiple spaces by block or lot, or use the space picker option to select spaces from anywhere in the cemetery. | **To save information to multiple spaces, explore the options below the header "A selection of spaces from". You can choose multiple spaces by block or lot, or use the space picker option to select spaces from anywhere in the cemetery. | ||
* Click "Save" in the multi-space picker modal. | *Click "Save" in the multi-space picker modal. | ||
*You did it! | *You did it! | ||
| Line 32: | Line 34: | ||
<br><br> | <br><br> | ||
==Reserve a space == | ==Reserve a space== | ||
[[File:An example of a reserved space.png|thumb|472x472px|An example of a reserved space. Whomever entered in the data also chose to add some remarks about the reservation.]] | [[File:An example of a reserved space.png|thumb|472x472px|An example of a reserved space. Whomever entered in the data also chose to add some remarks about the reservation.]] | ||
If a potential customer wants to reserve a space now and pay for it later, use the "Reserved" space status. Not all cemeteries allow customers to reserve spaces, and those that do often have a limited amount of time before the space needs to be paid for. | If a potential customer wants to reserve a space now and pay for it later, use the "Reserved" space status. Not all cemeteries allow customers to reserve spaces, and those that do often have a limited amount of time before the space needs to be paid for. | ||
| Line 41: | Line 43: | ||
*The "Reserved date" and "For" fields are required. | *The "Reserved date" and "For" fields are required. | ||
*All other fields are optional; we recommend saving information like who reserved the space and the reservation agent (the cemetery employee who processed this reservation request). | *All other fields are optional; we recommend saving information like who reserved the space and the reservation agent (the cemetery employee who processed this reservation request). | ||
* Click "Update" to proceed to the next step. | *Click "Update" to proceed to the next step. | ||
*Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice. | *Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice. | ||
By default, reserved spaces are pink. Use [[Map appearance#Changing the color of spaces|the Layers popup]] to change your space colors.<div style="clear:both;"></div> | By default, reserved spaces are pink. Use [[Map appearance#Changing the color of spaces|the Layers popup]] to change your space colors.<div style="clear:both;"></div> | ||
| Line 49: | Line 51: | ||
Mark a space as restricted when it cannot be sold. Common examples of reasons to restrict a space include a tree being on the space, a road encroaching on the space, drainage problems, or insufficient space for a burial. | Mark a space as restricted when it cannot be sold. Common examples of reasons to restrict a space include a tree being on the space, a road encroaching on the space, drainage problems, or insufficient space for a burial. | ||
To restrict a space: | To restrict a space: | ||
*Change the space status to "Restricted". | *Change the space status to "Restricted". | ||
*The "Restricted date", "Restricted by" and "Restricted reason" fields are required. | *The "Restricted date", "Restricted by" and "Restricted reason" fields are required. | ||
**If you do not see the reason you need to restrict the space for listed, click the navy blue plus button to bring up the full list of restricted options in a separate popup. Use this popup to add a new restricted reason. | ** If you do not see the reason you need to restrict the space for listed, click the navy blue plus button to bring up the full list of restricted options in a separate popup. Use this popup to add a new restricted reason. | ||
*All other fields are optional; you might add some remarks with more details about why the space was restricted. | * All other fields are optional; you might add some remarks with more details about why the space was restricted. | ||
*Click "Update" to proceed to the next step. | *Click "Update" to proceed to the next step. | ||
*Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice. | *Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice. | ||
By default, restricted spaces are salmon-orange. Use [[Map appearance#Changing the color of spaces|the Layers popup]] to change your space colors. | By default, restricted spaces are salmon-orange. Use [[Map appearance#Changing the color of spaces|the Layers popup]] to change your space colors. | ||
<br><br> | <br><br> | ||
== Edit a space== | |||
[[File:Ownership history.png|thumb|570x570px|If you change a space's owner, you may want to save that information in the ownership history popup. Here, the cemetery manager added helpful remarks to track the space's history.]] | |||
Did you mis-type a space's cost, or want to add more information after saving your initial data? Editing information on a space is easy! Just select the space in question so it appears in the right-hand flyout. Make any changes you need, then click "Update". Use the multi-space picker modal that appears on your screen to save these changes to one or multiple spaces - but be careful if you're changing multiple spaces! You might accidentally overwrite information. | |||
If you are changing the owner of a space, you will be asked if you want to record ownership history. Clicking "Yes" saves the owner, any co-owners, cost and sale date in the ownership history. To view a space's ownership history, click the navy blue "Owner history" button in the Ownership tab. From here, you can add records of ownership change, edit them, and delete them. | |||
<div style="clear:both;"></div> | |||
==Changing the color of spaces on the map== | ==Changing the color of spaces on the map== | ||
Use [[Map appearance#Changing%20the%20color%20of%20spaces|the Layers popup]] to change your space colors. | Use [[Map appearance#Changing%20the%20color%20of%20spaces|the Layers popup]] to change your space colors. | ||
Revision as of 06:06, 16 February 2025
A word of caution about the "Sold with burial" status
Changing the color of spaces on the map
Sell a space
Follow these steps to sell a space:
- First, select the space so its information opens in the right-hand flyout. If you're not sure how to do that, read our spaces list page.
- Change the status to "Sold".
- The "Owner" field is required; add the owner's name by searching for an existing customer record or creating a new one. See the page about customer records to learn more.
- All other fields are optional. If the space is owned by multiple people, you can add them as co-owners.
- Click "Update" to proceed to the next step.
- A popup will appear titled "Save ownership data to the following". This is the multi-space picker modal. Use this popup to save the information you just entered to one or multiple spaces simultaneously.
- By default, information will save only to the one space you initially opened.
- To save information to multiple spaces, explore the options below the header "A selection of spaces from". You can choose multiple spaces by block or lot, or use the space picker option to select spaces from anywhere in the cemetery.
- Click "Save" in the multi-space picker modal.
- You did it!
What if I don't know who owns this space?
That's okay! We recommend you use a customer record with a first name of "Unknown" and a last name of "Unknown" and use that as the owner. If you learn later who owns the space, do not change the name of the Unknown Unknown customer record, make a new one and update the space's owner.
A word of caution about the "Sold with burial" status
When entering data, we recommend you do not use the "Sold with burial" status, even if you know a burial is present on the space. When you add a burial to a space, CIMS will automatically change a space's status from "Sold" to "Sold with burial". This keeps your count of spaces accurate, so that you know exactly how many spaces are sold and how many sold spaces have burials.
Reserve a space
If a potential customer wants to reserve a space now and pay for it later, use the "Reserved" space status. Not all cemeteries allow customers to reserve spaces, and those that do often have a limited amount of time before the space needs to be paid for.
To reserve a space:
- Change the space status to "Reserved".
- The "Reserved date" and "For" fields are required.
- All other fields are optional; we recommend saving information like who reserved the space and the reservation agent (the cemetery employee who processed this reservation request).
- Click "Update" to proceed to the next step.
- Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice.
By default, reserved spaces are pink. Use the Layers popup to change your space colors.
Restrict a space
Mark a space as restricted when it cannot be sold. Common examples of reasons to restrict a space include a tree being on the space, a road encroaching on the space, drainage problems, or insufficient space for a burial.
To restrict a space:
- Change the space status to "Restricted".
- The "Restricted date", "Restricted by" and "Restricted reason" fields are required.
- If you do not see the reason you need to restrict the space for listed, click the navy blue plus button to bring up the full list of restricted options in a separate popup. Use this popup to add a new restricted reason.
- All other fields are optional; you might add some remarks with more details about why the space was restricted.
- Click "Update" to proceed to the next step.
- Exactly like the above, the multi-space picker modal will appear. Use it to update the information for one or multiple spaces simultaneously. Click "Save" when you have made your choice.
By default, restricted spaces are salmon-orange. Use the Layers popup to change your space colors.
Edit a space
Did you mis-type a space's cost, or want to add more information after saving your initial data? Editing information on a space is easy! Just select the space in question so it appears in the right-hand flyout. Make any changes you need, then click "Update". Use the multi-space picker modal that appears on your screen to save these changes to one or multiple spaces - but be careful if you're changing multiple spaces! You might accidentally overwrite information.
If you are changing the owner of a space, you will be asked if you want to record ownership history. Clicking "Yes" saves the owner, any co-owners, cost and sale date in the ownership history. To view a space's ownership history, click the navy blue "Owner history" button in the Ownership tab. From here, you can add records of ownership change, edit them, and delete them.
Changing the color of spaces on the map
Use the Layers popup to change your space colors.